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Contracts for command and control (780A/23)

Request

  1. Incumbent Supplier: Please can you provide names of the current supplier(s) for the following contracts where applicable:
  • Command and Control
  • CRM (Contact Management)
  • Radio (ICCS)
  • Telephony
  • GIS (Mapping)
  1. Contract Duration: Please state the contract duration including the start date for each of the systems contracted in Question 1.
  • Command and Control
  • CRM (Contact Management)
  • Radio (ICCS)
  • Telephony
  • GIS (Mapping)
  1. Contract Expiry: Please state the date when the contract expires for each of the systems contracted in Question 1. Please also include any options for contract extensions.
  • Command and Control
  • CRM (Contact Management)
  • Radio (ICCS)
  • Telephony
  • GIS (Mapping)
  1. Contract Review: Please state the date of when each of the systems contracted in Question 1 will be reviewed.
  • Command and Control
  • CRM (Contact Management)
  • Radio (ICCS)
  • Telephony
  • GIS (Mapping)

Response

We can confirm that relevant information is held by West Midlands Police. However, we are withholding parts of the information since it is exempt by virtue of the following exemptions

Section 31 (1) (a) (b) (Law enforcement)

These exemptions and explanatory notes are shown here:

https://www.app.college.police.uk/app-content/information-management/freedom-of-information/#freedom-of-information-exemptions

In line with the above, I am required to complete a Prejudice Test/Public Interest Test (PIT) on disclosure. Please find this PIT below.

In addition, you may find the following link useful in relation to our Tendering process and contracts up for renewal

 Tendering & Procurement – West Midlands Police & Crime Commissioner (westmidlands-pcc.gov.uk)

Public Interest Test

Section 31(1) (a) (b) – Law Enforcement

Harm

 The disclosure of the requested information would provide the public at large with details of force systems and products which are intended to be secure. These systems and products are secure because they contain a variety of information which relates to policing activities. This information might include data relating to investigations, police intelligence and personal information. The requested information could be used by a hostile party to plan and execute an attack on force systems or the service provider. Such attacks could take the form of data theft, denial of service or other deliberate disruptions. This could not help but have the effect of reducing the ability of the police to undertake relevant activities.

 Reasons for Disclosure

 The disclosure of the requested information would show which software/hardware/ systems is used by the police service and reassure the public that these systems are up to date and secure. This would also provide reassurance to what products we use and the way in which we use them.

It is logical therefore that there is also public interest in the way the West Midlands Police handles and is able to use such data.

Reasons for Non-Disclosure

Disclosure would provide those intent on disrupting police activities with enough information about the products we use to disrupt our systems or even to plan and execute a targeted attack. This would be detrimental to the effective operation of police activities. Additional resources would be required to counter the attack and this would also have financial implications. Where systems were compromised, there is also the potential for sensitive information such as personal data, security information and other data to be made public.

Where current or future law enforcement role of the force may be compromised by the release of information, then this is unlikely to be in the interest of the public. In this case to provide details of the capabilities of West Midlands Police. This would allow criminals to judge the specific ability of the force and thereby change their tactics to avoid detection. This would compromise the future prevention and detection of crime.

In addition, the public has a reasonable expectation that the police service will protect their data, and any weakening of the security in place to protect this information could undermine the public’s confidence in the police service.  This could, in turn, reduce the public’s willingness to engage with police agencies.

Ultimately any disclosure that would have a negative effect on our core functions of law enforcement would not be in the best interests of the public.

Balancing Test

For a public interest test, issues that favour release need to be measured against issues that favour non-disclosure. The public interest is not what interests the public, or a particular individual, but what will be the greater good, if released, to the community as a whole.

The issue of awareness is noted. However, on balance it is considered that the public interest in providing the information is outweighed by the potential impact release would have on future law enforcement activities.

The Police Service is charged with enforcing the law, preventing and detecting crime and protecting the communities we serve.  As part of that policing purpose, information is gathered which can be highly sensitive relating to high profile investigative activity.  Weakening the mechanisms used to protect this data, or providing information that would allow criminals to disrupt the service’s use of this information, would not be in the public interest.

Although providing the withheld information might provide a greater assurance to the public that this information is processed appropriately, there are already a number of procedures in place to ensure that the police appropriately manage information. In order to comply with statutory requirements and to meet the NPCC’s expectations of the Police Service with regard to the management of information security a national policy created by the College of Policing titled Information Assurance has been put in place.  This policy has been constructed to ensure the delivery of core operational policing by providing appropriate and consistent protection for the information assets of member organisations.  A copy of this can be found at the below link:

https://www.app.college.police.uk/app-content/information-management/information-assurance/

This is linked to the old ACPO Information Systems Community Security Policy:

http://library.college.police.uk/docs/APPref/ACPO-ACPOS-2009-Information-Systems.pdf

Having considered the arguments for and against, the public interest test favours non-disclosure of this information. West Midlands Police will not disclose information that could compromise the future law enforcement role of the force.

Attachments

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