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999 calls abandoned(1272A/22)

Request

I would like to know, from the start of 2021 up to now:

The total number of 999 calls to West Midlands Police that were abandoned? (abandoned meaning the caller had hung up before the call was answered by a call operator)

I would like this data to be broken down separately for each month starting from January 2021 up to now.

Response

Please note that these data should be interpreted with caution.

Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from a number of data sources used by forces for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large scale recording system. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when interpreting those data.

The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures for ad hoc requests may have limitations and this should be taken into account when those data are used.

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