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Traffic Ticketing System (524A/21)

Request

I understand that the Clarity Information Solutions document management system is used by your traffic offence processing team.

Please can the force confirm the start and ultimate end date for this contract. Please can details of the procurement route for this contract (i.e. specific framework) be provided.

Response

The Clarity FastForm document management solution was introduced into West Midlands Police over 10 years ago, the only contract however is for the ongoing support which is reviewed yearly.

The support and licence maintenance associated with the software is procured from Clarity and the current support arrangement expires 30th September 2021.

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