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Email Provider (462A/24)


I am seeking information regarding your secure communication.

Please provide me with the following information:

  1. What is your current email provider (e.g. Outlook or G-suite)?
  2. Do you have a solution for secure email in place (Y/N)?
  3. Who is your current email security provider (e.g. Egress)?
  4. When is the contract up for renewal?
  5. Typically what is the chosen duration of these contracts 12, 24, or 36 Months?
  6. Name and contact details of the person responsible?
  7. Current annual spend for this contract?
  8. Current number of licenses for this contract?
  9. Did you purchase via a reseller, or partner (if yes, please specify who e.g. Phoenix, Softcat etc.)?
  10. Are you planning on assigning specific budgets for securing email communication in 2024?
  11. Do you procure through the G-Cloud framework (if not, how do you procure & plan to procure secure email in the future)?


We can confirm that relevant information is held by West Midlands Police. However, we are withholding some of that information since it is exempt by virtue of the following:

Q6 – Section 40(2) – Personal information
Q7 & Q8 – Section 43(2) – Commercial interests

These exemptions and explanatory notes are shown here:

Section 40(2) allows for personal data to be withheld where release would breach the third party’s data protection rights. It would be unfair to release this information where any person could be identified from the data and in this case the right to privacy outweighs any public interest in release.

In line with Section 43 above, I am required to complete a Prejudice Test/Public Interest Test (PIT) on disclosure. Please find this PIT attached (462A_24_PIT.pdf).