999 / 101 / live chats calls 2018 to 2021 (997A/22)
- The number of 999 calls (a) received and (b) NOT answered in the calendar years (i) 2018 (ii) 2019 (iii) 2020 (iv) 2021
- The number of 101 calls (a) received and (b) NOT answered in the calendar years (i) 2018 (ii) 2019 (iii) 2020 (iv) 2021
- The number of online crime reports received in the calendar years (i) 2018 (ii) 2019 (iii) 2020 (iv) 2021
- The number of “live chats” initiated through your website in the calendar years (i) 2018 (ii) 2019 (iii) 2020 (iv) 2021
Please find attached (997A/22 attachment) our response.
Please note that these data should be interpreted with caution. Comparing numbers of incidents/crimes can be misleading and does not necessarily indicate the likelihood of someone being a victim of crime. In addition, the number of incidents/crimes recorded in an area over a period of time can be influenced by a number of factors. Consequently, statistics on incidents/crimes for one period may not necessarily be a good indicator of future incidents in that area.
Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from a number of data sources used by forces for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large-scale recording system. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are considered when interpreting those data.
The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures for ad hoc requests may have limitations and this should be considered when those data are used.
If you decide to write an article / use the enclosed data we would ask you to take into consideration the factors highlighted in this document so as to not mislead members of the public or official bodies, or misrepresent the relevance of the whole or any part of this disclosed material.