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Our Policies and Procedures


Our policies outline how we intend to conduct services, actions or business and provide a set of guiding principles to help with decision making. The following policies are listed alphabetically, reviewed on a continual basis and updated here accordingly:

Complaint procedure

Records management and personal data policies

  • Please see our policy section above

File plans

Charging regime and policies

Security systems

We adopt the National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems which can be found by following the link below: