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Policies and procedures

Security systems

We adopt the National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems which can be found by following the link below:

Customer service standards and complaint procedure

Charging regime and policies


Our policies outline the parameters within which officers and staff will act to achieve the Force’s aims.  They outline what is expected in a variety of situations and why.  When dealing with incidents, officers and staff will be expected to exercise initiative, professionalism, and common sense.  Activities governed by legislation are not normally replicated in Force policy.

Our current policies are listed below by department, are reviewed on a continual basis and updated here accordingly.

Corporate Communications

Corporate Services

Criminal Justice Services

Equality, Diversity and Human Rights

Force Criminal Investigation Department

Human Resources

Information Management



Professional Standards Department