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Claims (11374/19)


Would it be possible I could have the following information for period 2018/2019.

1] How many claims made or any listing’s.

2] Successful ratio in payment to claims.

3] Cost paid per claim.

4] Areas of claims ie what department claim lodged against.


2] Can I have the figures for claims settled without admission of liability and successful claims settled.

3] WMP costs and Claimant costs.


For clarity purposes again,

Can I have referring to question 2,

Total of payments made for with no admission of liability.

Total of payments made with admission of liability.

Total of unsuccessful claims due to not being liable


Our data are not organised in such a way as to allow us to provide this information within the appropriate (cost) limit within the Freedom of Information (FOI) Act (see ‘Reason for Decision’ below).

Although excess cost removes the force’s obligations under the Freedom of Information Act, as a gesture of goodwill I have supplied information, relative to your request, retrieved before it was realised that the fees limit would be exceeded (see attached). I trust this is helpful, but it does not affect our legal right to rely on the fees regulations for the remainder of the request.


Please note that researching each individual case would exceed the appropriate limit (FOIA, s.12).  We do not hold the figures in a format showing those claims settled without admission of liability and successful claims settled or the total of unsuccessful claims due to not being liable.

The cost of compliance with the whole of your request is above the amount to which we are legally required to respond, i.e. the cost of locating and retrieving the information would exceed the appropriate costs limit under section 12(1) of the FOI Act 2000. For West Midlands Police, the appropriate limit is set at £450, as prescribed by the Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004, S.I. 3244.

Further information on section 12 of FOI is available here: