Skip to content

Action Fraud (1020A/20)


Can you confirm that you are infact sent reports from Action Fraud online, who give a crime reference of NFRC….

Are the locations determined by Action Fraud, or Victim Support who the pass the online form submissions to the nearest police department?

Can you confirm the police procedure and process of determining which case will be investigated or not?

How do you determine this? Is this based on wether you think sufficient evidence can be collected on the case or not?

Can information be accessed to view, where about the police are with their reference numbers, if it has been viewed, if this is being investigated, evidence collections, interviews ect. THIS WOULD BE GOOD FEEDBACK TO PASS ON FOR DEVELOPMENT? Incase other evidence or help can be sought to aid the case and speed up the process, preventing long drawn out court cases and costs.

Also businesses and updating the way CCTV and other evidence is collected to be made easier, must be given within 7 days, will help with cases.

Can you forward on the above feedback to a CEO or M.P for development.

Can you confirm a direct email address for a Data Subject access request for Action Fraud reports also, not an online form or contact number.


Please find attached our response.

Please be advised that your correspondence has not been forwarded.  Action Fraud is the UK’s national reporting centre for fraud and cybercrime and you should contact them directly for further information in relation to Fraud reporting

The Civil Disclosure Unit should be contacted in relation to Data Protection and Subject Access Enquiries using the details that you have previously been provided with:

Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from a number of data sources used by forces for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large scale recording system. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when interpreting those data.

The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures for ad hoc requests may have limitations and this should be taken into account when those data are used.

If you decide to write an article / use the enclosed data we would ask you to take into consideration the factors highlighted in this document so as to not mislead members of the public or official bodies, or misrepresent the relevance of the whole or any part of this disclosed material.