I would like to know what training the operational staff in your force contact centres (call handling staff, police officers – all ranks, senior managers) have surrounding the Mental Capacity Act (2005)?
How is this updated, and monitored?
How is the use of this Act operationally controlled and documented (what framework is used to assess capacity?)?
What support you offer other services (NHS Trusts, social services etc) in their use of the act, and what guides decision making in offering or declining support?
Do you have any service level agreements/memorandum of understandings with any other service regarding the use of the MCA?
Please find attached our response.