IT Services (5114_14)

Request

I am writing to request information relating to your organisations use of Telephone Conference Call services and use of online Web Meeting tools.

For your 2013-2014 Financial Year:

Section 1

Your Details…

1. Your First Name

2. Your Surname

3. Your Company or Organisation Name

4. The Name of your Department

5. Your Contact Telephone Number

6. Your Email Address

7. Your Postal Address

Section 2

Person or Department Responsible for Conference Calls and Web Meetings

1. First Name

2. Last Name

3. What is the name of the Department they work in?

4. What is the Telephone Number of the person who is responsible for the procurement of Conference Calls and Web Meetings?

5. What is the Email Address of the person who is responsible for the procurement of Conference Calls and Web Meetings?

6. Their Postal Address

Section 3

1. Do you currently purchase or use UK access Conference Call Services? These are services where UK based people dial into a UK based number.

Section 4

UK Conference Calls

Tell us about your current provider…

1. What are the names of the suppliers you use for Conference Calls?

2. What is the rate per minute each participant is charged to join a Conference Call? Please enter this as a number only. Example 25 for 25p

3. What is your monthly expenditure for the use of this service?

Please enter this as a number only. Example £24.99 would be 24.99

4. How many minutes of audio conferencing does your organisation do per month?

5. What is the maximum number of participants you have in a Conference Call?

6. If you currently have a contract please state the date of expiry.

Section 5

1. Do you currently purchase or use International access Conference Call Services?

These are services where people based around the globe dial into a local telephone number in the country they are based in.

Section 6

International Conference Calls

Tell us about your current provider…

1. What is the name of your current provider for International Conference Calls?

2. What is your monthly expenditure for the use of this service?

Please enter this as a number only. Example £24.99 would be 24.99

3. How many minutes of international audio conferencing does your organisation use per month?

4. Do you have an international dial in tariff that your supplier offers?

5. If you currently have a contract please state the date of expiry.

Section 7

Additional Charges

1. Please detail any bridging charges, call set-up fees, call recording charges, transcription charges and any other information that you think might be relevant.

Section 8

1. Do you use web meeting tools similar to ‘WebEx’ or ‘Go To Meeting’?

These are services where participants can see documents or computer screens as well as audio participation over both the internet and or traditional public switch telephone networks (PSTN).

Section 9

Web Meetings / Webinars and Online Meetings

Tell us about your current provider…

1. Who is your current supplier?

2. How much were you charged in total for this service.

3. What are the commercial terms on which they offer the services?

This could be that you get a specific discount for being a Public Sector supplier or you must by through G-Cloud etc.

4. How many licences do you use?

5. If you currently have a contract please state the date of expiry.

Response

Text here

Attachments

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