Complaints about Police (14_15)

Request

This is a Freedom of Information of request regarding complaints made by members of the public to the Police about the service they have received from the Police.

Please send me a copy of recorded information you hold regarding the issue of determining whether or not a complaint has been submitted in time when the complaint relates to a series of incidents some of which are outside the 12 month period but the most recent incident is within the 12 month period.

Response

I am writing to inform you that we have searched our records and the information you requested is not held by West Midlands Police.  This information could be obtained from the IPCC website, this is the guidance we would use if a complaint is out of time/over 12 months old, please see the following link:

https://www.ipcc.gov.uk/sites/default/files/Documents/statutoryguidance/2013_statutory_guidance_english.PDF

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