Calls to 123 (13527_16)

Request

How many times over the past six years have phones on your network dialled the number 123, known as the speaking/talking clock?

This is calendar years, 2011, 2012, 2013, 2014, 2015, and 2016

Please can the number of calls to this number be displayed per year and how much those calls cost per year.

RESPONSE

Please find enclosed our response.

Please note that these data should be interpreted with caution.

Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from a number of data sources used by forces for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large scale recording system. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when interpreting those data.

The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures for ad hoc requests may have limitations and this should be taken into account when those data are used.

  2011 2012 2013 2014 2015 2016
Calls Made 865 815 583 679 776 870

We are unable to separately identify the cost of these calls as this information is not centrally held.

If you decide to write an article / use the enclosed data we would ask you to take into consideration the factors highlighted in this document so as to not mislead members of the public or official bodies, or misrepresent the relevance of the whole or any part of this disclosed material.

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