999 Response Times (556_19)

Request

1a. Can you please provide the true average response times for 999 calls in the past five years.

1b. Can you please break it down per month for each given year.

1c. Can you also please break it down by the appropriate grades used for 999 calls by your force, per month for 2018, 2017, 2016, 2015 and 2014.

2a. Can you please provide the median response times for 999 calls in the past five years.

2b. Can you please break it down per month for each given year.

2c. Can you also please break it down by the appropriate grades used for 999 calls by your force, per month for 2018, 2017, 2016, 2015 and 2014.

Response

Please find attached (556_19_attachment_01.pdf).

Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from a number of data sources used by forces for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large scale recording system. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when interpreting those data.

The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures for ad hoc requests may have limitations and this should be taken into account when those data are used.

If you decide to write an article / use the enclosed data we would ask you to take into consideration the factors highlighted in this document so as to not mislead members of the public or official bodies, or misrepresent the relevance of the whole or any part of this disclosed material.

Attachments

556_19_attachment_01

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