101 Calls (19677_18)

Request

1. How many 101 calls went unanswered* in the following periods?

2016-17
2017-18
2018-19

2. How many 101 calls were abandoned* in the following periods?

2016-17
2017-18
2018-19

3. How many 101 calls were there in total in the following periods?

2016-17
2017-18
2018-19

*Unanswered refers to those not answered by the police. Abandoned are those call abandoned by the caller.

Response

Please find attached (19677_18_attachment_01.pdf).

Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from a number of data sources used by forces for police purposes. The detail collected to respond specifically to your request is subject to the inaccuracies inherent in any large scale recording system. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when interpreting those data.

The figures provided therefore are our best interpretation of relevance of data to your request, but you should be aware that the collation of figures for ad hoc requests may have limitations and this should be taken into account when those data are used.

If you decide to write an article / use the enclosed data we would ask you to take into consideration the factors highlighted in this document so as to not mislead members of the public or official bodies, or misrepresent the relevance of the whole or any part of this disclosed material.

Attachments

19677_18_attachment_01

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